Shipping policy

Shipping Policy

Last updated: October 6, 2026

WHERE WE SHIP

We currently ship to addresses in the United States only.

PROCESSING AND DELIVERY TIMES

Estimated processing and delivery times are shown at checkout. Delivery times are estimates and are not guaranteed, and may be affected by carrier delays, weather, or holidays.

SHIPPING CONFIRMATION

Once your order ships, you will receive an email with your tracking information.

SHIPPING ADDRESS

Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided at checkout. If you need to change your address, contact us as soon as possible at support@portmoss.com.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive the wrong item, contact us at support@portmoss.com and we will help you.

QUESTIONS

If you have any questions about shipping or your order, contact us at support@portmoss.com.